We used to have a Telephone Helpline, where members could ring with questions or problems and get expert help and advice.
Times change, and the telephone Helpline became an email Helpdesk, but the questions – and the quality of advice – have remained the same.
The questions brought to the Helpdesk usually reflect issues that many PCAM members encounter, especially those who are just beginning their careers.
So we thought it might be useful to create the occasional PDFs with Helpdesk Highlights, in the hope that both the questions and their answers might shed some light on day-to-day working practices.

Go to the main Menu Bar  and check out the FAQ’s on Volumes 1 to 4.